ZenOptics for Insurance:

Transform Analytics. Master Risk. Empower Every User.

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green-dot One-Stop Insurance Analytics Platform - ZenOptics

Modern Insurance Demands Unified Analytics

Insurance providers are continuously confronted with the need to harness data for innovation, customer engagement, and operational efficiency. Yet, with hundreds of siloed reports, legacy platforms, and stringent regulatory requirements, analytics chaos leads to risk, slow decisions, and lost opportunities.

ZenOptics delivers clarity—a unified analytics intelligence platform designed for the complex demands of insurers.

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Unified Insurance Analytics Platform - ZenOptics
Insurance Customer Experience Analytics - ZenOptics

Optimize Customer Experience at Every Stage

Today’s insurance customer expects frictionless, personalized service—whether making a claim or seeking a new product. But siloed analytics reports, inconsistent KPIs, and manually updated trackers bog down the journey.

By empowering underwriters, agents, and teams with unified, instant access to up-to-date analytics and reports, ZenOptics enables insurers to respond faster, personalize products, and resolve claims efficiently—delivering the seamless, tailored experience today’s customers expect.

ZenOptics empowers insurance teams:
  • Seamless Access: All dashboards, reports, and KPIs—across Power BI, Cognos, Tableau, SharePoint, Excel, and more—in one governed portal.
  • Personalized Workspaces: Underwriters, actuaries, and agents can instantly find what they need, upload their own analysis, and pin personalized assets for fast, relevant decision support.
  • Trusted Analytics: Only certified, up-to-date metrics and reports are promoted, ensuring every customer touchpoint is informed by trusted data.
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Navigate a Shifting Risk Landscape—With Confidence

Insurers today must monitor novel risks—climate, cyber, regulatory, economic shifts—as well as traditional loss drivers. Incomplete or outdated reports create blind spots that hurt underwriting and compliance

ZenOptics provides:
  • End-to-End Report Inventory: See all analytics assets and their lineage—spot duplications, fill gaps, surface official versions.
  • Real-Time Visibility: Filter, audit, and assess usage across claims, underwriting, risk, and compliance lines.
  • Automated Governance: Track every access, change, or lineage event, supporting attestation for NAIC, SOX, and beyond.
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Insurance Risk Analytics Platform - ZenOptics
Insurance Operations Analytics - ZenOptics

Streamline Operations—Reduce Risk, Unlock Productivity

Complex, fragmented reporting ecosystems policy issuance, slow claims, and regulatory response. Manual report collection for compliance or audits is inefficient, wastes time and can be fraught with errors.

With ZenOptics:
  • One-Stop Analytics: All analytics (legacy, new, personal) are discoverable and accessible by any business unit, under secure roles.
  • Automated Catalog & Lifecycle: Instantly catalog and deduplicate reports as you migrate from platforms like Cognos to Power BI.
  • Business-Led Self-Service: Empower every user—from field agent to executive—to organize, search, and pin the data that matters, without IT bottlenecks.
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Enhance Data Security, Privacy, and Compliance

Insurance firms must balance rapid innovation with strict regulatory and data privacy obligations.

ZenOptics ensures:
  • Enterprise-Grade Security: Role-based permissions, SSO, and encrypted access at all levels.
  • Regulatory Alignment: Full audit trails, asset certifications, and compliance dashboards—tracing who accessed what, when, and for what purpose.
  • Governed Personal Content: Users can safely manage their own workbooks and reports in privacy, within organization guardrails.
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Secure Insurance Analytics Platform - ZenOptics